
Tracking IT assets is a massive task. Comprehensive IT asset management strategy is a prerequisite to standards and regulations (ITIL, ISO27001, Sarbanes Oxley…) which require an accurate, up-to-date inventory of all the systems connected on the company network. Manual tracking of IT asset is costly and quickly out-of-date Obsolete inventory has a direct effect on the overall infrastructure operating cost Any IT project requires up-to-date information on IT assets Increased risks (...)

Managing vulnerabilities requires a well thought-out process that aligns to business needs and provides a solid framework for the IT department. The goal of Vulnerability Management is to have a system that helps to reduce the time and money invested in dealing with vulnerabilities and reduces the risk of vulnerability exposure. The number of vulnerabilities is growing The timeframe between vulnerability disclosure and exploit has shortened The urgency to mitigate network (...)

Successful deployment of software requires high control of systems configuration and is becoming increasingly complex and difficult to maintain, due to frequent frequent upgrades and updates. Reduce the Total Cost of Ownership (TCO) Ensure large software deployment success Keep control of system configurations Manage frequent upgrades and updates across heterogeneous (...)

The window of exposure (between vulnerabilities discovery and exploit) has dramatically reduced. The biggest challenge for companies is now to plan and prioritise time-consuming remediation process before first attacks occur. Increasing concern over governance and regulations (HIPAA, Sarbanes-Oxley, for example) has pushed companies to achieve better control and monitoring over their computer resources. Continuously monitor patch releases from multiple vendors Ensure patch deployment (...)

Instant Messaging, peer-to-peer software, or games are not olnly likely to contain malicious code but can also disrupt business operations or steal confidential information. Measure real applications usage for licence purchase plans Control autorised/unauthorised applications Ensure mission critical applications stability

One of the most important principles in governance is prevention instead of reaction. The challenge is to maintain a stable working environment by continuously monitoring critical applications, workstation or server performance. React to abnormal events Ensure mission critical application stability Ensure critical server availability

Regardless of the type of industry or organization, IT departments are faced with the need to manage increased numbers of heterogeneous IT systems, and deliver higher levels of end-user service and support, while at the same time reducing costs. Reduce desksides visits by increasing the percentage of trouble tickets that can be handled remotely React quickly to assist and train end-users Increase workstations availability while reducing maintenance costs Support remote (...)

Organisations looking to implement effective PC infrastructure power savings programs face three hurdles: the limits of voluntary power savings; the difficulty of applying power management policies across distributed infrastructures; and reconciling potential conflicts between power savings and other system management activities. The Carbon Trust recently revealed that office equipment is the fastest growing energy user in the business world, consuming 15% of the total electricity used in (...)

The deployment and migration of Operating Systems (OS) are necessary tasks for any IT organization. New operating systems bring considerable benefits in terms of reduced support costs, greater reliability, and improved performance. However, these procedures can be risky, expensive, and time consuming. Before starting large-scale deployment, a clear configuration policy and software pre-requisite needs to be define. Traditional tools tend to be limited to OSD, completing only the OS (...)

Defining systems configuration policies allows having a methodical and systematic approach to guarantee homogeneous security. Repository of security standards exists. They allow building a rational framework, which takes into account the human, organizational, legal and technical aspects (ISO27001, ISO17799 SOX). Nevertheless, enforcing these policies and technically assessing non-compliant devices is a complex and time consuming challenge. Standardise systems configuration Evaluate (...)