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VMware
VMware (NYSE: VMW) is the global leader in virtualization solutions from the desktop to the data center. Customers of all sizes rely on VMware to reduce capital and operating expenses, ensure business continuity, strengthen security and go green. VMware is headquartered in Palo Alto, California, and on the Web at www.vmware.com
VMWare Support Statement:
Criston confirms that we will support customers running Criston Precision on supported Operating Systems in a VMware virtual machine environment.
Criston will provide unqualified support for Criston Precision running in a VMware virtual environment in an identical manner as with Criston Precision running on any other major x86 based systems without initially requiring reproduction of issues on native hardware. Should Criston suspect that the virtualization layer is the root cause of an incident; the customer will be required to contact the appropriate VMware support provider to resolve the VMware issue.
While Criston products are expected to function properly in a VMware virtual environment, there may be performance implications which can invalidate Criston typical sizing and recommendations.
iET Solutions
iET Solutions ist Anbieter von preisgekrönten Software-Applikationen für den IT Service Management Markt. Unsere IT Service Management Software-Lösung iET ITSM ist an der Information Technology Library (ITIL) ausgerichtet. Die Ausrichtung an ITIL wurde mit den Zertifizierungen bei Pink Elephant, weltweit führender Anbieter von ITSM Consulting und Ausbildung, und Serview, europäisches Consulting- und Trainingshaus für ITSM, bestätigt. 2007 wurde iET Solutions in den Gartner Magic Quadrant für den IT Services Desk aufgenommen. Unsere Lösungen wurden zur Unterstützung der weltweiten ITIL best practices entwickelt, um Serviceorganisationen zu optimieren, Kosten zu reduzieren sowie Profitablitität und Kundenzufriedenheit zu steigern.
Die Technologieplattform iET Enterprise besteht aus einer Reihe integrierter, anpassbarer und skalierbarer Applikationen für IT Service Management, IT Infrastruktur Management und Prozess Performance Measurement, zur Sicherung der kontinuierlichen Prozessoptimierung. iET Solutions unterstützt Sie bei der Maximierung Ihres Return on Investment durch individuell angepasste Lizenz-, Preis- und Implementierungsmodelle.
Intel vPro
By adding the support of Intel® vPro™ technology to its set of features, Criston provides businesses with unprecedented control of their IT assets. The solution enables organisations to achieve greater business value from their IT spending.
Part of the Intel® Software Partner Program, Criston extended its solution to provide the ability to manage any desktop with Intel® vPro™ processor technology, or any laptop with Intel® Centrino® Pro processor technology, regardless of its state. Criston is able to increase control of the IT administrator on the infrastructure. Even when machines are powered off, non responsive, or without an OS installed, Criston Precision and Intel® vPro™ technology can significantly reduce IT costs by bringing unmanaged pc’s under control and thus reducing helpdesk visits.
Microsoft
Criston, has joined the partner ecosystem supporting Microsoft Network Access Protection technology.
Microsoft Network Access Protection is a policy enforcement technology built into Windows Vista and Windows Server, codenamed “Longhorn” operating systems that allows customers to better protect network assets from unhealthy computers by enforcing compliance with network health policies. Microsoft’s Network Access Protection technology is publicly available with Windows Vista, and available to select partners and customers with Beta 2 of the future version of Windows Server, codename “Longhorn.”
Criston Precision Management Suite will support Network Access Protection by providing policies to automatically define end-point posture and will provide Statement Of Health results to the Network Access Protection infrastructure.
ConSentry Networks
ConSentry Networks delivers Control without Compromise with its family of award-winning LANShield platforms - the LANShield™ Controller and LANShield Switch. ConSentry enables businesses to protect their corporate assets, ensure continuity of operations, and dramatically reduce the risk of security breaches.
The alliance enables the companies to combine the Criston Precision endpoint validation software with the ConSentry LANShield network enforcement. The combination gives customers strong endpoint validation and security, automated remediation of non-compliant endpoint, user authentication, identity-based control of access to corporate data, and protection against the propagation of malware. These controls are needed as enterprises grapple with the challenges presented by having guests and contractors on the LAN, outsourcing and offshoring a variety of functions, entering joint development projects with partners and competitors, and working through the user and data integration involved in mergers and acquisitions.
Blue Lane
Blue Lane provides the industry’s first inline patch proxy for enterprise servers that fixes application-specific vulnerabilities at the root cause by checking for the same conditions and applying the same corrective action as the software vendor security patch. Solving the dilemma of “patch now or patch later,” the Blue Lane PatchPoint® System instantly secures critical applications and preserves the uptime of the business while eliminating the cost and risks associated with unscheduled patching.
Efficient and secure server patching is one of the most critical challenges facing network and security managers. The objective of the Criston-Blue Lane partnership is to streamline the process across multiple systems.
PS’Soft
Since 1991, PS’Soft has been helping organizations achieve compliance, maximize asset utilization and reduce the cost of delivering IT services to their internal clients. A global provider of IT asset & service life cycle management applications, PS’Soft has over 2,000 successful deployments worldwide and is headquartered in California with additional offices in the US and Europe.
Integrating the product offerings of these two software publishers enables combined management of computing equipment and IT services, incident resolution and computing equipment security from a single console. By actively managing the entire lifecycle of IT resources, companies reap the benefit of a single repository that ensures a global overview and centralised management of their infrastructure.
This combination has many advantages: organisations can build a centralised information database, improve resource utilisation ratios, achieve end-to-end automation of certain key processes, guarantee the availability and security of IT resources and services and also achieve straightforward implementation of processes in accordance with ITIL standards.
IBM
IBM validated Criston Precision after the solution adopted self-managing autonomic technologies from IBM’s Autonomic Computing Toolkit and integrated with the Tivoli Enterprise Console (TEC). Criston incorporates support for IBM’s Common Base Event format and Autonomic Management Engine in its solutions. Criston Precision is able to export its own logs, and the Microsoft® Windows® NT events of all its controlled PCs, in plain Common Base Events format. In addition, Criston Precision v5.1 smoothly integrates with TEC through relevant Events Management APIs.
Precision integrates with TEC by providing an adapter and sending events to TEC, where they can be centrally managed by a TEC correlation engine. This integration provides IT administrators with a single-point of entry and a common view for application events, which helps relieve the burden of supporting multiple event reporting applications. In addition, Precision helps automate event processing and restores normal function to the various components of the integrated application with no other intervention required.
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